You can book directly through our website. Select your preferred dates, choose between our hotel rooms or serviced apartments, review the details, and complete your secure payment. You’ll receive an instant confirmation via email.
We accept major credit/debit cards (Visa, Mastercard), bank transfers, and mobile money payments. All payments are processed through secure gateways.
Please refer to our Cancellation Policy. You can cancel free of charge up to 5 days before arrival for a full refund. Cancellations within 5 days are non-refundable.
Check-in is from 2:00 PM and check-out is by 12:00 PM (Noon). Early check-in and late check-out are available upon request and subject to availability.
Yes, we accommodate early check-in and late check-out when possible. Please make your request at least 24–48 hours in advance. Additional fees may apply.
Our serviced apartments are fully self-contained with kitchenettes, living areas, and full amenities. Hotel rooms offer standard hotel amenities with daily housekeeping.
Yes. All accommodations are professionally cleaned before arrival. Hotel rooms receive daily housekeeping, while serviced apartments receive cleaning before check-in and can be arranged additionally.
Yes, we provide reliable paid airport pickup and drop-off services. Please request this during booking or at least 48 hours before arrival.
Yes, high-speed complimentary Wi-Fi is available in all rooms and apartments.
Yes, children are welcome. Extra guests or beds can be arranged at an additional charge, subject to capacity. Please inform us in advance.
We have selected pet-friendly rooms and apartments. Please check the property details or contact us before booking.
All our properties have 24/7 security, CCTV in common areas, secure entry systems, and fire safety equipment.
Our hotels offer on-site restaurants and room service. Serviced apartments include kitchenettes for self-catering, with meal delivery options available.
Our team is available 24/7. You will receive detailed check-in instructions via WhatsApp/email. Late arrivals are welcomed with prior notice.
Yes, we provide attractive discounts for stays of 7 nights and above, especially in our serviced apartments.
Our guest support team is available 24/7 via phone, WhatsApp, and email. We respond promptly to all messages.
Changes to bookings are subject to availability. Refunds follow our cancellation policy. For any issues, please contact our support team immediately.
